Enter your order reference and we'll show you exactly where it is — from factory floor to your bedroom door.
RJ-XXXXXXXX-NNNNPrefer to write? Drop a note and we'll reply within one business day (Mon–Sat).
Standard sizes: 5-7 working days. Custom sizes: 10-12 working days. White-glove delivery (select cities): we schedule a slot with you by phone.
Check the timeline above for the latest status. If no update has happened in 48+ hours, message us on WhatsApp or email — include your order reference.
If your order status is still "Confirmed" or "In Production", yes. Message us immediately. Once "Shipped", address changes aren't possible.
Sleep on your mattress for at least 21 nights. If it isn't right for you after that, email us within 100 nights of delivery for a free pickup and refund.